- Key Features
- VM Backup
- Agentless VM Backup
- ESXi Backup
- vCenter Backup
- Backup Storage Targets
- RTO RPO < 15 mins
- VM/Disk Exclusion
- Application-aware Processing & Log Truncation
- VMware Quiescing
- Flexible Backup Scheduling
- CBT based Incremental Backup
- Synthetic Full Backup
- Basic Retention
- GFS Retention – Incremental/Full
- Backup Data Encryption
- Backup Proxy
- VM Backup to Cloud
- Create Backup using Template
- VM Recovery
- VM Replication
- Disaster Recovery
- Management
- Backup Settings
ConnectWise Integration
ConnectWise Integration refers to the process of linking ConnectWise Manage, a professional services automation tool, with the BDRShield Backup Server/ 360 Server to streamline workflows and automate the ticketing processes.
You can view and handle service tickets created by BDRShield Backup Server/360 Server and manage events related to backup job tasks from the ConnectWise Manage user interface. To utilize this functionality, ConnectWise Manage must be enabled in the BDRShield Backup Server/360 Server.
How it works
ConnectWise Ticketing allows you to track and manage tasks such as Backup, Restore, Replication, and Integrity Check based on their status (Success/Failed/Warning). Tickets for these tasks will be created in your ConnectWise Manage account and placed under the appropriate Service Boards, as per your configuration.
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